Services
Free Security Assessment
We start with an on-site, no-cost evaluation.
Before any contract, we visit the facility to assess vulnerabilities and understand the real needs. This step allows us to design a tailored strategic solution from day one.
Why is it important?
- Identification of risks the internal team hasn't detected.
- A clear and practical overview of the current security status.
- Strategic decisions on which areas need attention and/or training.
What's included in the free evaluation?
- Review of the perimeter and access points.
- Identification of vulnerable entries and blind spots.
- CCTV monitoring and coverage assessment (blind angles, obsolete equipment, recording or surveillance failures).
- Guest reception and protocol evaluation.
- Control of suspicious persons, identity verification, alert codes.
- Testing staff adaptability and response in different situations.
- Discreet tests to detect protocol failures or misunderstandings.
- Incident history analysis to find risk patterns.
- Protocol assessment for armed threats, medical crises, etc.
Security Training Program
Practical, focused training adapted to needs. Can be scheduled to minimize daily operation disruption. On-site, in-person.
Purpose: Prepare staff to detect, prevent, and respond to any risk or incident without disrupting hotel operations.
Benefits
- Boosts team readiness and confidence
- Reduces incidents and operational errors
- Improves guest safety and experience
- Meets international security standards
What's Included?
General Security Protocols (All Staff):
- Situational awareness and threat detection
- Access control, guest screening, suspicious activity handling
- Internal communication and reporting procedures
Emergency & Crisis Response (All Staff + Management):
- Armed threat response, lockdowns, evacuations
- Medical emergencies and protocols
- Scenario-based drills and rapid decision-making exercises
- Coordination with local authorities
- When and how to contact police safely
- Understanding roles and response times
- Establishing trusted agency contacts
- Post-incident communication management
Department-Specific Training (Selected Staff):
- Reception: Guest verification, fraud prevention, panic response
- Housekeeping: Threat recognition, discreet reporting
- Security Staff: Patrols, de-escalation, emergency handling
- Management: Command structure, crisis leadership, media/authority interaction
Remote Security Package (Monthly Retainer)
A full, proactive remote security service designed especially for luxury hotels - with continuous monitoring, immediate response, and strategic analysis. Ideal for properties with operational staff that need high-level professional support.
Monthly Retainer Without Initial Training
Why choose this model?
- Operational staff exists, but performance needs standardization or improvement
- Immediate support is needed without waiting for training programs
- A tactical professional structure is sought to complement existing staff
- Continuous advisory is necessary without disrupting operations
Strategic Advantages
- Predictable fixed monthly cost
- Immediate emergency and incident response
- Objective, impartial evaluations of current security
- Ongoing advisory without hiring extra staff
- Continuous improvement without invasive processes
What's Included?
- Remote supervision and support of security operations
- Ongoing vulnerability assessments and audits
- Assistance improving existing protocols
- Specialized tactical consulting via weekly or monthly video calls
- 24/7 crisis support hotline
- Monitoring of emerging local/international threats
- Monthly reports with risk analysis, incidents, and recommendations
- Support for implementing new security technologies
- Help reviewing and selecting security vendors
Book a Consultation
Discretion, Precision & Protection